Write a new entry for the Review

 
 
 
 
 
 
 
Fields marked with * are required.
Your E-mail address won't be published.
It's possible that your entry will only be visible in the guestbook after we reviewed it.
We reserve the right to edit, delete, or not publish entries.
Milene wrote on August 19, 2022 at 4:53 pm
Hello, I noticed that in the last 2 years I was charged twice for the same account (see screenshot below): On 2020-02-16 I renewed my subscription for an entire year, but a day later I was also charged for a subscription of 3 months, the next year I got charged twice on 2021-02-17 (again my yearly subscription which I requested, but also for 3 months). Since this is the same account and I canโ€™t have 2 subscriptions at the same time, this is obviously a mistake. Can I get a refund for 2x39,99$ ? Iโ€™m waiting to renew my yearly subscription until I am certain I wonโ€™ get charged twice again so I would like this issue to be resolved as soon as possible. Thank you in advance! My RG account is linked to this e-mail address, I donโ€™t know if you need anymore information?
Hello,



I noticed that in the last 2 years I was charged twice for the same account (see screenshot below): On 2020-02-16 I renewed my subscription for an entire year, but a day later I was also charged for a subscription of 3 months, the next year I got charged twice on 2021-02-17 (again my yearly subscription which I requested, but also for 3 months). Since this is the same account and I canโ€™t have 2 subscriptions at the same time, this is obviously a mistake. Can I get a refund for 2x39,99$ ? Iโ€™m waiting to renew my yearly subscription until I am certain I wonโ€™ get charged twice again so I would like this issue to be resolved as soon as possible. Thank you in advance! My RG account is linked to this e-mail address, I donโ€™t know if you need anymore information?
Likes 0
... Toggle this metabox.